RECORD: Benchmarking Manual and Experimental MapOrganisational learning capabilities are continuously developed in organisations striving for excellence. The R&D sector is not exception, either. The publications sum up some useful quantitative metrics and qualitative practices for technological research and development institutions. The benchmarking methodology was elaborated and pilot-tested by an international team; the documents are available here. record_b5_eur21358_web.pdf record_manual_final_eu.pdf |